When can I start the course?

Once your payment has cleared you will receive an enrolment letter via email from the Office of the ET&C Registrar which will confirm your programme details including course duration and planned end date. Please make sure that all the information on the enrolment letter is accurate, as failure to do so may result in your programme being delayed.

Your registration for this qualification will be processed with the Awarding Body within the next 7 – 14 working days. Once the registration process is complete, ET&C will arrange for your study materials to be delivered (this can take a further 10 – 20 working days).

During this time your personal tutor will introduce themselves, and keep you up-to-date thereafter. They will be your main point of contact with ET&C from this point on, and any enquires can be directed to them. They will also send you a copy of the “ET&C Handbook: A Guide for Learners”.

If you do not hear from us within 5 working days, please email Customer Service with your order information.


Posted in: Training Course Information